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nael alshayeb

Lapsed
nael.alshayeb@hey.com +1 (718) 482-8802 Joined Jan 7, 2025
Single visit and negative experience — recovery only.
Forward LTV
$228
Lifetime spend
$292
Visits
1
Last visit
0d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
31/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
95/100
Days since last visit (0) vs cadence (0d).
Sentiment
16/100
From review text · -68%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
Cadence
0 days
Avg ticket
$292

Themes & dishes

Pulled from this guest's review text.

Themes
Wait TimesBakeryPricing
Dishes mentioned
Last review · 1Edited 9 months ago

It’s funny how social media can hype some places! In my last visit to NY my friend suggested that we got get “ Amazing” croissant 🥐. We got there and there was a line and I’m like this should be worth it. 20 minutes later the line didn’t move 1 person?! What’s going on?! The line behind us became huge, but they are not letting anybody in!! Finally we got in. I looked around and the restaurant/ bakery have only few tables full! We walked to counter to order croissants to go. I wanted to try a couple since I waited that long! The lady that works their said NO its 1 croissant per person! What! Why! Anyways my friends and I ended up getting 1 each and split them. Honestly nothing special at allllll. It’s a social media hype that’s all. We paid 10$ for each croissant. Which is very expensive and I literally had better ones in a gas station in Italy for 3 euros!!! and you can buy as many as you want and you don’t have to wait for an hour!!! The only difference that these are round. If you are willing to waist your money and time for such a round joke!? Go for it. Never 👎🏼 again for me.