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Abirham Ratnam

At-Risk
abirham.ratnam3239@icloud.com +1 (917) 721-4444 Joined Dec 21, 2022
270d since last visit vs 91d cadence — drifting.
Forward LTV
$28
Lifetime spend
$42
Visits
3
Last visit
270d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
25/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
61/100
Days since last visit (270) vs cadence (91d).
Sentiment
88/100
From review text · 75%
Specificity
25/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
Pistachio Cube Croissant
Cadence
91 days
Avg ticket
$14

Themes & dishes

Pulled from this guest's review text.

Themes
Bakery
Dishes mentioned
Pistachio Cube Croissant
Last review · 59 months ago

The croissant was out of this world! It was crispy and the pistachio cream was light and not too sweet. If you're looking for quality pastries, this is the spot in NYC!!