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B
Lapsed b3336@outlook.com +1 (212) 762-3038 Joined Sep 13, 2023
Single visit and negative experience — recovery only.
Forward LTV
$341
Lifetime spend
$437
Visits
1
Last visit
0d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
25/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
95/100
Days since last visit (0) vs cadence (0d).
Sentiment
13/100
From review text · -75%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
lunch
Top dish
—
Cadence
0 days
Avg ticket
$437
Themes & dishes
Pulled from this guest's review text.
Themes
Wait Times
Dishes mentioned
—
Last review · 1Edited 4 months ago
Only strictly enforce one item per person with some customers. Left a bad taste in my mouth after a long wait.