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EZ

Elizabeth Zhu

Regular
elizabeth.zhu@hey.com +1 (646) 624-4260 Joined Sep 23, 2023
Cadence 17d · 11 visits.
Frequent Guest
Forward LTV
$851
Lifetime spend
$605
Visits
11
Last visit
0d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
61/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
0/100
Days since last visit (0) vs cadence (17d).
Sentiment
93/100
From review text · 86%
Specificity
25/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
Pistachio Cube Croissant
Cadence
17 days
Avg ticket
$55

Themes & dishes

Pulled from this guest's review text.

Themes
BakeryWait Times
Dishes mentioned
Pistachio Cube Croissant
Last review · 5Edited 2 months ago

No line on a Saturday at 4pm. Walked right up. Was expecting this to be overhyped but I actually really enjoyed their pistachio croissant, and I don't normally gravitate towards croissants. I like the circular format because it makes rippable and easy to peel and eat. The flling is generous throughout and I happen to love custardy desserts. Lots of standing room inside. Would come back to try other flavors.