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AC
Albert Chang
One-timer albert.chang1623@yahoo.com +1 (646) 868-2206 Joined May 26, 2024
Single visit — convertable with the right nudge.
Forward LTV
$335
Lifetime spend
$217
Visits
1
Last visit
150d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
24/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
38/100
Days since last visit (150) vs cadence (161d).
Sentiment
69/100
From review text · 38%
Specificity
25/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
lunch
Top dish
French Onion Soup
Cadence
161 days
Avg ticket
$217
Themes & dishes
Pulled from this guest's review text.
Themes
ServiceService Issues
Dishes mentioned
French Onion Soup
Last review · 45 months ago
I had a French onion soup, the portion was enough to fill and warm the stomach (especially during cold weather), the soup itself is rich in flavors. The staffs were attentive.