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S
Santi
Lapsed santi@icloud.com +1 (347) 777-8381 Joined May 11, 2022
Single visit and negative experience — recovery only.
Forward LTV
$305
Lifetime spend
$391
Visits
1
Last visit
180d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
10/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
95/100
Days since last visit (180) vs cadence (0d).
Sentiment
31/100
From review text · -38%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
—
Cadence
0 days
Avg ticket
$391
Themes & dishes
Pulled from this guest's review text.
Themes
Bakery
Dishes mentioned
—
Last review · 26 months ago
NY pistachio roll - If you’ve ever wondered what chewing on decorative cardboard filled with flavorless cream feels like, look no further. Their NY roll crunches like an Amazon box and the filling tastes like someone whispered “pistachio” from another room. Truly a masterclass in disappointment.