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Jennifer Kopp

At-Risk
jennifer.kopp3079@outlook.com +1 (646) 801-6706 Joined Jul 20, 2023
120d since last visit vs 45d cadence — drifting.
Frequent Guest
Forward LTV
$285
Lifetime spend
$471
Visits
7
Last visit
120d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
36/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
70/100
Days since last visit (120) vs cadence (37d).
Sentiment
94/100
From review text · 87%
Specificity
50/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
Pistachio Cube Croissant
Cadence
37 days
Avg ticket
$67

Themes & dishes

Pulled from this guest's review text.

Themes
BakeryAtmosphereService
Dishes mentioned
Pistachio Cube CroissantEggs Benedict
Last review · 54 months ago

Lafayette Grand Cafe & Bakery was an unexpected surprise brunch treat with friends! They have a dog-friendly patio and a killer Salmon Eggs Benedict. They also have a fantastic pastry section inside that's not to miss. The interior of this place is gorgeous and makes you feel like you stepped into Paris! The Pistachio Cream Croissants ... YEP.