Back to customers
SL

Sang Lee

Regular
sang.lee@hey.com +1 (917) 460-1064 Joined Aug 30, 2023
Active guest.
Forward LTV
$395
Lifetime spend
$294
Visits
3
Last visit
90d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
32/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
0/100
Days since last visit (90) vs cadence (96d).
Sentiment
88/100
From review text · 75%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
brunch
Top dish
Cadence
96 days
Avg ticket
$98

Themes & dishes

Pulled from this guest's review text.

Themes
Brunch
Dishes mentioned
Last review · 53 months ago

Been there twice now. Ate at the bar for a full brunch and in the cafe area at one of the standing counters. I really like the food here. It's quite busy so just be prepared especially on the weekends.