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Sonia Ibáñez Gil

At-Risk
sonia.ibanez.gil1277@yahoo.com +1 (646) 723-9080 Joined Jun 8, 2025
Pattern softening — engage before churn.
Forward LTV
$282
Lifetime spend
$278
Visits
2
Last visit
270d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
20/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
49/100
Days since last visit (270) vs cadence (105d).
Sentiment
69/100
From review text · 38%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
lunch
Top dish
Cadence
105 days
Avg ticket
$139

Themes & dishes

Pulled from this guest's review text.

Themes
Dishes mentioned
Last review · 49 months ago

Paramos a tomar un café y un dulce, pocas mesas para solo tomar algo, es más para sentarse a comer el espacio que tienen reservado. Si pasas por allí no te pierdas el rollo relleno de pistacho, está espectacular. El café con leche de avena bastante bueno!