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Eric Helferich

At-Risk
eric.helferich@yahoo.com +1 (929) 802-7320 Joined Sep 12, 2025
150d since last visit vs 47d cadence — drifting.
Frequent Guest
Forward LTV
$191
Lifetime spend
$333
Visits
6
Last visit
150d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
27/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
68/100
Days since last visit (150) vs cadence (47d).
Sentiment
90/100
From review text · 80%
Specificity
50/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
Pistachio Cube Croissant
Cadence
47 days
Avg ticket
$56

Themes & dishes

Pulled from this guest's review text.

Themes
BakeryWait TimesAtmosphere
Dishes mentioned
Pistachio Cube CroissantSupreme
Last review · 55 months ago

Pulled up to Lafayette Grand Café & Bakery like a man on a mission… and let me tell you something important: you do NOT need to wait in that crazy line for the viral Supreme croissant. Nah. Skip the chaos, walk in like you own the place, and go straight for the pistachio Supreme. Bro… this thing is crisp and pillowy at the same time — like it’s confused but in the best way possible. The flavor hits you with toasted bread energy, tangy butter attitude, and that pistachio cream? Straight-up flavor bomb. Looks beautiful too — bronzed up like it spent the weekend in Ibiza, all those fine pastry layers looking like luxury wood grain. And because I’m a professional eater, I grabbed the spinach cheese quiche too… AMAZING. Light, savory, and classy enough to make me feel like I pay my taxes early. If we’re talking FOMO… this is the one. Don’t miss it.