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BA
Beyza Akk
Lapsed beyza.akk@hey.com +1 (347) 269-8780 Joined Jul 12, 2022
Single visit and negative experience — recovery only.
Forward LTV
$274
Lifetime spend
$351
Visits
1
Last visit
270d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
6/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
95/100
Days since last visit (270) vs cadence (0d).
Sentiment
19/100
From review text · -63%
Specificity
13/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
—
Cadence
0 days
Avg ticket
$351
Themes & dishes
Pulled from this guest's review text.
Themes
BakeryService
Dishes mentioned
—
Last review · 29 months ago
Visited Lafayette Bakery specifically because the Blackbird app showed they accept Blackbird Pay. However, once we got there, the staff told us they don’t accept it at the bakery — only possibly at the restaurant. It was disappointing after traveling just for that. The listing should be corrected to avoid confusion