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Vasanth Kumar
One-timer vasanth.kumar@hey.com +1 (347) 606-3088 Joined Nov 5, 2022
Single visit — convertable with the right nudge.
Forward LTV
$327
Lifetime spend
$194
Visits
1
Last visit
270d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
19/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
30/100
Days since last visit (270) vs cadence (171d).
Sentiment
88/100
From review text · 75%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
lunch
Top dish
—
Cadence
171 days
Avg ticket
$194
Themes & dishes
Pulled from this guest's review text.
Themes
—
Dishes mentioned
—
Last review · 59 months ago
Prices went way higher since we last visited in November 2024. But the croissants were great