Back to customers
FM
Florencia Molino
Regular florencia.molino@hey.com +1 (347) 695-8697 Joined Jul 31, 2022
Active guest.
Frequent Guest
Forward LTV
$923
Lifetime spend
$458
Visits
6
Last visit
14d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
43/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
0/100
Days since last visit (14) vs cadence (32d).
Sentiment
88/100
From review text · 75%
Specificity
50/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
Pistachio Cube Croissant
Cadence
32 days
Avg ticket
$76
Themes & dishes
Pulled from this guest's review text.
Themes
Bakery
Dishes mentioned
Pistachio Cube CroissantSupreme
Last review · 52 weeks ago
Pedimos 2 café con leche (aprox 6 usd cada uno) y un pistachio supreme (10.50 usd)