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JL
jesus lopez
At-Risk jesus.lopez4427@icloud.com +1 (646) 150-9909 Joined Mar 7, 2025
Pattern softening — engage before churn.
Forward LTV
$511
Lifetime spend
$481
Visits
2
Last visit
270d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
19/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
53/100
Days since last visit (270) vs cadence (100d).
Sentiment
100/100
From review text · 100%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
lunch
Top dish
—
Cadence
100 days
Avg ticket
$241
Themes & dishes
Pulled from this guest's review text.
Themes
Service
Dishes mentioned
—
Last review · 59 months ago
Excellent customer service and awesome product and drinks