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FE
Fernand Eizaga
Regular fernand.eizaga@hey.com +1 (212) 742-9061 Joined Aug 6, 2024
Active guest.
Forward LTV
$239
Lifetime spend
$277
Visits
3
Last visit
210d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
28/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
24/100
Days since last visit (210) vs cadence (119d).
Sentiment
98/100
From review text · 95%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
lunch
Top dish
—
Cadence
119 days
Avg ticket
$92
Themes & dishes
Pulled from this guest's review text.
Themes
Pricing
Dishes mentioned
—
Last review · 57 months ago
Pretty sure I’ll need an extra lifetime to burn this off—sugar overload, but oh man, it’s insanely delicious. 100% worth it!