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MR
Meredith Ramirez
Lapsed meredith.ramirez@hey.com +1 (917) 593-8973 Joined Jun 3, 2025
Single visit and negative experience — recovery only.
Forward LTV
$381
Lifetime spend
$488
Visits
1
Last visit
240d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
6/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
95/100
Days since last visit (240) vs cadence (0d).
Sentiment
13/100
From review text · -75%
Specificity
13/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
—
Cadence
0 days
Avg ticket
$488
Themes & dishes
Pulled from this guest's review text.
Themes
Bakery
Dishes mentioned
—
Last review · 18 months ago
Barista was snobby about drinks offered. Pastries were starting to get stiff.