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Sumaya Tuganova
Regular sumaya.tuganova8395@hey.com +1 (646) 452-9135 Joined Aug 21, 2023
Active guest.
Brand Advocate
Forward LTV
$252
Lifetime spend
$199
Visits
5
Last visit
60d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
41/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
0/100
Days since last visit (60) vs cadence (61d).
Sentiment
100/100
From review text · 100%
Specificity
25/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
Pistachio Cube Croissant
Cadence
61 days
Avg ticket
$40
Themes & dishes
Pulled from this guest's review text.
Themes
Bakery
Dishes mentioned
Pistachio Cube Croissant
Last review · 52 months ago
Amazing croissants — especially the pistachio cream! Highly recommend.