Back to customers
MN

Moscow Newyork

At-Risk
moscow.newyork4554@outlook.com +1 (212) 616-7496 Joined Feb 19, 2024
Pattern softening — engage before churn.
Forward LTV
$271
Lifetime spend
$131
Visits
2
Last visit
120d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
19/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
84/100
Days since last visit (120) vs cadence (18d).
Sentiment
21/100
From review text · -58%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
Cadence
18 days
Avg ticket
$66

Themes & dishes

Pulled from this guest's review text.

Themes
Wait TimesBakery
Dishes mentioned
Last review · 24 months ago

Very average place which pretends to be cool. Had to wait for a table for half an hour with kids although we had a reservation. Bakery goods are tasty but regular food as eggs, pancakes, fries , etc was so so. Overcrowded on weekends. Avoid!