Back to customers
SS

Stephen Shamus

Regular
stephen.shamus@outlook.com +1 (212) 554-8285 Joined Jul 15, 2024
Active guest.
Forward LTV
$236
Lifetime spend
$134
Visits
2
Last visit
120d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
27/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
4/100
Days since last visit (120) vs cadence (106d).
Sentiment
100/100
From review text · 100%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
lunch
Top dish
Cadence
106 days
Avg ticket
$67

Themes & dishes

Pulled from this guest's review text.

Themes
Dishes mentioned
Last review · 54 months ago

A+++ love it