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J

John

Regular
john@outlook.com +1 (718) 863-1854 Joined Apr 30, 2025
Active guest.
Knows Staff
Forward LTV
$409
Lifetime spend
$280
Visits
5
Last visit
0d ago

Loyalty diagnostics

How the engine arrived at the segmentation.

Loyalty score
48/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
0/100
Days since last visit (0) vs cadence (53d).
Sentiment
88/100
From review text · 75%
Specificity
13/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
Bakery / takeaway
Top dish
Cadence
53 days
Avg ticket
$56

Themes & dishes

Pulled from this guest's review text.

Themes
BakeryService
Dishes mentioned
Last review · 5Edited 9 months ago

I stopped in the café and bakery this past morning on my walk to grab a pastry and a hot chocolate. The butter croissant and the Cinna-Cruffin as well as the hot chocolate were very good. It's a nice atmosphere inside and out. The staff were very nice, I will definitely go back again!