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MK
Moeez Khalid
Lapsed moeez.khalid8964@icloud.com +1 (929) 648-7421 Joined Aug 21, 2025
Single visit and negative experience — recovery only.
Forward LTV
$278
Lifetime spend
$216
Visits
1
Last visit
150d ago
Loyalty diagnostics
How the engine arrived at the segmentation.
Loyalty score
19/100
Composite of frequency, recency, sentiment, and spend.
Churn risk
50/100
Days since last visit (150) vs cadence (163d).
Sentiment
38/100
From review text · -25%
Specificity
0/100
How concretely they reference dishes, staff, or scenes.
Preferred daypart
lunch
Top dish
—
Cadence
163 days
Avg ticket
$216
Themes & dishes
Pulled from this guest's review text.
Themes
—
Dishes mentioned
—
Last review · 35 months ago
I used to come here for the food but was really disappointed with the quality of the hot chocolate at least. Others were fine.